FAQ

How many team members can I invite ?

You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

What is the maximum file upload size ?

No more than 2GB. All files in your account must fit your allotted storage space.

How do I reset my password ?

Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

Can I cancel my subscription ?

Send us a message and we’ll process your request no questions asked.

Do you provide additional support ?

Chat and email support is available 24/7. Phone lines are open during normal business hours.